Payment


VISA, MasterCard, MIR cards are accepted for payment.

The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the MIR Payment System on the principles of confidentiality and security of payment, for which the most modern methods of verification, encryption and data transmission over closed communication channels are used. Bank card details are entered on the secure payment page of Tinkoff Bank JSC.

On the page for entering bank card data, you will need to enter: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data is printed on the card itself. The three-digit security code is the three digits on the back of the card.

Next, you will be redirected to the page of your bank to enter the security code, which will come to you via SMS. If the security code did not come to you, then you should contact the bank that issued you the card.

Cases where payment is refused:

  • the bank card is not intended for making payments via the Internet, which you can learn about by contacting your Bank;

  • insufficient funds to pay on a bank card. You can find out more about the availability of funds on the bank card by contacting the bank that issued the bank card;

  • Bank card data entered incorrectly;

  • bank card has expired. The card’s validity period is usually indicated on the front of the card (month and year until which the card is valid). You can find out more about the term of validity of the card by contacting the bank that issued the bank card;

 

Return policy

Cash refunds are not allowed when paying with cards. The refund procedure is governed by the rules of international payment systems.

The procedure for returning goods is regulated by Article 26.1 of the Federal Law "On Protection of Consumer Rights".

  • The consumer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods - within seven days;

  • The return of a good quality product is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved;

  • The consumer does not have the right to refuse a product of proper quality, having individually defined properties, if the specified product can be used exclusively by the person purchasing it;

  • If the consumer refuses the goods, the seller must return to him the amount of money paid by the consumer under the contract, with the exception of the seller's expenses for the delivery of the returned goods from the consumer, no later than ten days from the date the consumer submits the relevant demand;

To return funds to a bank card, you must fill out the "Application for the return of funds", which is sent at the request of the company to the email address and send it along with the attachment of a copy of the passport to the address [email protected]

Refunds will be made to the bank card within 21 (twenty one) business days from the date of receipt of the "Application for the return of funds" by the Company.

To return funds to a bank card, you must fill out the "Application for the return of funds", which is sent at the request of the company to the email address and send it along with the attachment of a copy of the passport to the address [email protected]

The refund amount will be equal to the purchase amount. The term for consideration of the Application and the return of funds begins to be calculated from the moment the Company receives the Application and is calculated in working days, excluding holidays / weekends.